![]() From the menu bar at the top of your computer screen or at the top of the iTunes window, choose Account > View My Account. You can tap on any of the purchases that appear to get the receipt ![]() Visit / and sign in with your Google account. Here's how you can find your receipts for Google Play and iOS: The approximate date you created the account The last day you had access to the account A purchase receipt from your TWD: RTS game (see below for more info on how to get those) Your Account code for the account you currently see on your device Your Account Code of the account you are trying to recover (Menu -> Options -> About) This information is necessary to recover your account. In order to speed up the process, please provide Customer Service with as much of the following information as possible. If you are experiencing issues regarding access to your account you might need to get support from one of your Customer Service Agents.
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